Return, Replacement & Refund Policy

We offer a 2-Day Return Policy. Returns are accepted only for the following reasons:

• Damaged Product
• Incomplete Product
• Incorrect Product

We accept returns if it is a result of our error, that is, if you received an incorrect or defective item. Please email us at support@Indianartzone.com with supporting photographs for reporting any damages within 2 days of receipt of the product.

Indianartzone would organise to get it reverse picked-up, otherwise the product will have to be self-shipped to us by the buyer in the same condition it was delivered. Indianartzone would pay for the return shipping and replace the product. In case the product is unavailable, Indianartzone would refund an equal amount Paid by the buyer for the product. Delivery of the replacement product or refund would be initiated once the returned product reaches Indianartzone office.

In rare cases, if any product is lost in transit, we will send a replacement product or offer you the full refund. Refunds will be credited to your bank account within two weeks of giving your package to the return shipper. We do not levy any return fee. This period includes the transit time for us to receive your return, our internal process and the bank’s processing time. However, in many cases, you will receive a refund more quickly.

Customised Artworks:

In order to give a clearer picture on what to expect, customers can request us for additional images of the artwork before we courier, by sending us an email on support@Indianartzone.com after the order is placed. Once the painting is about to be shipped, we will take hi-res images and send them to you for approval. We will ship only when you approve. We will revise the artwork based on your feedback until you are satisfied.