FAQs

Please click on the specified link - About Us

Please click this link for more information – Artists group registration corner

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Yes. We use one of the most secure online ordering systems. We ensure to always offer the highest possible security. We never save your card details and use secure and trusted third party payment gateways.

We are a start-up with great ethics and have our main trait as being honest. We are run by professionals having decades of professional experience. You can be sure to trust us for purchasing art. All payments are processed by a renowned third-party payment processor - CCAvenue that also processes payments for over 50,000+ merchants in India. After you enter in the Address details on IndianArtZone.com, we direct you to a payment gateway CCavenue.com for completion of the Payment. It is with them that you share your credit/debit card details, not with us. You can double confirm it in the Address Bar of your browser during payment processing. After redirecting you to CCAvenue.com, we do not have any control over the details you enter. CCAvenue thereon handles all transactions, which is very credible for transacting online.

We do NOT and will NEVER sell prints. We believe Prints are like fake jewels, they are cheap and do the work in some way - but will never give you that satisfaction. We would rather keep our walls blank than to put prints.

All our Artworks are 100% Original, Authentic, Handmade and created by skilled artists. We do not deal in prints, canvas transfers, or products created using machined processes. We directly source artwork from the artist and art communities. Apart from it, we have a well managed Logistics network partner, and have automated processes in our order processing. This keeps our operating costs at minimum, and we pass the benefit onto customers.

All the Art works directly from the artists do come with their sign and the certificate of Authenticity. We do have our own JD Trends Artists group, which does not have a sign but comes with the certificate of Authenticity duly signed by the Artist. Under every Artwork, in the description details, we have mentioned if it is signed by the artist and comes with a Certificate of Authenticity. Please do check the same.

Yes. We do take orders over the phone. You may contact us at +91-9585759933 or email us at support@Indianartzone.com.

Currently, we do not take COD (cash on delivery) orders.

Most of the Art works are. It is mentioned under Artwork, if the art can be made in custom size. In case it’s written that information is not available, please do call us at +91-9585759933 or email us at support@Indianartzone.com. We will check and confirm it from the respective artist / JD Trends Artists group and will get back to you.

Please check this link – Return, Replacement & Refund Policy

Please check this link – Payment Options

CCAvenue is our preferred payment gateway. Click here to infer more.

Yes. We deliver to all countries of the world.

We partner and work with reputed courier partners like DHL, UPS, FedEx for International deliveries and BlueDart or similar reputed courier partners for domestic deliveries.

Depends on the Artwork you select. Normally Delivery within India takes 8 – 10 days and overseas takes 15 – 18 days. Our support team will communicate and keep you posted on the latest status once the painting is shipped.

Some of our artists frame their art after completion and pass it on to us in that state, that is the reason we put it up as it is on our website. Ideally, we do not encourage our artists to frame their paintings, but they might still go ahead in case of displaying them in their gallery. However, all our paintings are unframed and will be delivered as rolled paintings.

Of Course, We are happy transporting our Artwork as a Gift. We offer a free Gift-wrapping service. Free Gift-card messages requests to be addressed to your loved ones is also available on request to our customer support team at support@Indianartzone.com

Tracking details will be emailed to you once your order has been shipped. To track your order status online, you can click on that link to check the latest status of your order. Our customer support team will as well track the shipment transit progress. Alternatively, you may also write to us at support@Indianartzone.com or call us during our operating time at +91-9585759933 to infer the latest status.

Yes, we have eminent Portrait specialists to provide this service. Please email at support@Indianartzone.com or call us at +91-9585759933 to raise a request.

Yes, we do. Please email at support@Indianartzone.com or call us at +91-9585759933 to raise a request.